Tuesday, October 28, 2008

HAPPY DIWALI

A very Happy Diwali to all! I remember how my last diwali was, I was not well, could'nt study and I got many kt's in the exams as well, exactly one year later, now I am in complete control and very happy with life. I am a Computer Engineer now and I am joining infosys on 10th november, start of a hopefully successful career.

There are many things I like about Diwali, the lights all around, the smile on everyone's face, the presence of happiness around and offcourse I love opening Diwali gifts, especially I love chocolates and electronics.

It is almost a month now in my job at first source, the process training has started, we are learning wht to say and wht all to do on calls, although it is no rocket science, we need to be disciplined and strictly follow the guidelines to keep or improve our quality ratings.

Also abt a fortnight from now, everybody is coming over at our place for the weddings, this time we are keeping the diwali lights right till january as we celebrate the marriage of Vaibhav and Bhakti. I hope everything goes well and everybody has a great time.

India defeated australia in the second test match of the test series, Ganguly is playing his last series, the Prince of Kolkota will be missed by many of his fans, and he did score a century in the last test match so he is quitting in style. Also MS Dhoni lead the team very well and also batted very well and was man of the match. It was his second test match as captain and he has 100% record.

I have made many new friends too at first source and hope to do so in mysore......

Sunday, October 19, 2008

Life is Good

Hi all, its been 20 days in my first job, my pre process training is complete, my process training starts from tomorrow. It has been sooo much fun, even more fun than my college days, I never expected the happiness I would get in this job.

Well there is even better news, I got my joining letter at Infosys, its on 10th of november, in Mysore, which is the best training centre in the world. For me the real thing will begin then.

Coming back at my First Source job, we all learnt soo much, we learnt the basic PPEVA i.e. Pitch, pace, Energy, Volume and Articulation, which are necessary to be modulated while on call. We learnt a lot about UK pronunciation ,the culture, and from tomorrow we will learn abt the process. The timing of my process training are from 6 to 3, yes 6pm to 3am ,atleast on the first day, the reason being there is a lot of demand for CSA in talktalk.

I also got Reebok shoes today, my previous one got damaged ,so I got one for 1300 from BATA, I have to wear casuals in INfosys as well. Today I will also learn how to wear a tie, the windsor knot, Tie is mandatory on mondays and tuesdays ,its like a dream come true, INFOSYS!

Also I am looking forward to my siblings marriages ,two of them ,I wish both of them a very happy and successful marriage life.

Monday, October 6, 2008

Talk talk

My first job! A BPO ,this what I say when u call from UK: "Good Morning, welcome to talk talk broadband you are speaking with kartik. Can I start by taking your BT telephone number please?"
Damn have to make 2 presentations daily in training ,today was not good, will try to compensate tommorrow.

There are 15 of us in the batch ,2 gals in them , everyone one is very good and cooperative and work is a lot of fun. I like dressing up in formal attire and we have to follow that first 4 days every week , so I like that too!

Just to make sure that my tomm. presentation goes well I will type it right here so that I can remember it:

Students may write teachers report cards.

All our school life we have been graded by our teachers. Teachers have been giving us marks and decide our fate,but now there is some new concept coming in the educational field.

University students might soon get to assess their teachers and help decide whether they deserve promotion or not.

While recommending huge pay hikes and incentives for teachers, the university grants commission pay review committe has proposed a system of accountability in the universities and colleges across the country.

Students will asses teachers along with academic heads and colleagues. The process is already in place in the IIT's.

The mulitsource evaluation process requires the teachers capabilities to be certified by academice heads and colleagues as well.

Teachers union have already voiced their concerns about the proposal, saying India is still not prepared for it.

Multiple parameters like regularity in classroom teaching, availibility to students for consultation, participating in faculty meetings,research and other academic activities would be considered while assessing a teachers accountibility.

Though the proposal has been termed unprecedented, the english and foreign language university in hyderabad has already put the process in place.

the presentation is like ijjat ka sawal. hope i do well.